Avast known as a reputable anti-virus program, is packed with incredible malware detection capabilities. Its antivirus software can protect your gadget against ransomware, identity fraud, and all kinds of spyware and adware. It also offers valuable online security features such as backup of your PC and recovery daily security updates and real-time protection for websites. The interface is easy and simple to use. It runs well on older computers. Its fast computer scans make it a good option for people with busy schedules.
On the other aspect, Webroot’s approach to security isn’t exactly standard. It places any suspicious files or programs in a virtual sandbox in which it examines their behavior to determine if they pose a threat. This is different from the way that testing labs evaluate antivirus programs and could affect the scores Webroot gets in certain tests. MRG Effitas, however, found that Webroot blocked nearly all threats either automatically or within 24 hour. Webroot’s unique approach to protection is what makes it the best in this particular category.
Avast’s extensive support options are a great feature. The company has a knowledgebase on its website with tutorials for support as well as a residential forum where users can ask questions and receive answers. It also offers phone support for customers with premium accounts (with lines in Europe and the US) and live chat.
Meanwhile, Webroot doesn’t offer as many options for support directly. It does, however, have a strong presence on social media, and offers users free discussion boards. Its customer service is more quick than Avast, but it requires a subscription for phone support.